it support
IT support without an IT department.
For businesses that need someone who knows their setup, but don't need someone full-time.
What I handle
Networks & wifi
Routers, access points, and cabling laid out for your actual building. Dead spots fixed at the cause.
Security & access
VPN and remote access, multi-factor where it matters, and a clean process when someone leaves.
Devices & software
Slow machines, missed updates, new computer setup and data migration, Microsoft 365 and Workspace.
Servers & backups
In-office servers built and configured, plus off-site backups set up once and actually verified.
Also POS system setup and support, hardware repair and upgrades, and cloud infrastructure on AWS and GCP.
On site and remote
Most problems don't need anyone in the building, and those get handled remotely for clients anywhere.
When it does need someone there — cabling, hardware, walking the space to find out why the back office has no signal — I work across Princeton, Hopewell, Lawrenceville, Flemington and the towns around them, plus Yardley and Bucks County.
What you get
- One person who knows your setup. No re-explaining it to a tier-one agent every time.
- Plain answers. Including when the fix is free, or when you don't need to buy anything.
- No upselling. I'll tell you what to cancel as readily as what to add.
- Work you can hand to someone else. Documented setups and credentials that are yours.
Worth reading first
- Why your office wifi feels slower every month — the three usual causes.
- Do you still need paid antivirus? — usually not, and what to do instead.
- Replacing your ISP's router — what the rented box actually does.
- Mac Mini as an office server — keeping your data in your own building.
Billed per visit, one-time for a project, or monthly if you'd rather it stayed handled — the full breakdown is here. The first conversation is free. Get in touch →